INTERNATIONAL ORDER INFO
(for orders outside USA)

Online shopping cart system:
For fastest service, it is highly recommended that you use the automated secure shopping cart system that has been setup for your convenience. You must have either a credit card, debit card, or PayPal account to place an order through the online shopping cart system. Our secure checkout is protected by 128-bit encryption by VeriSign.

(We recommend that you use PayPal through our online shopping cart system.)
This is the best payment method for international orders & eliminates the delay required for verifying new overseas credit card orders. Your account should have a verified status with PayPal. Understand that we will only ship to the address on file with your PayPal account.

When using an overseas credit or debit card:
To prevent a delay or cancellation of your order, you must enter the correct billing address that is on file with the credit card that you use. If possible, it is best to use an American Express card when ordering from overseas. In most cases, this card will pass our system's AVS check (Address Verification System).

If you are ordering from Great Britain & Northern Ireland, your card should pass the AVS check without problem, as long as you entered the correct billing address. In this case, no delay should be expected.

Most other countries will not pass the AVS check. This is mainly because your credit card company is not on record with merchant services within the western world yet. In such an event, you will promoted to provide us with proof of credit card ownership. This is accomplished by faxing or emailing scans of the front and back of your credit card along with your matching identification card. A scanner or a digital camera is required for this process. Once you have successfully completed this required process, you can use the same credit card for future orders without delay.

Ordering through email communication (outside the shopping cart system):
If you choose not to use the shopping cart system, you may order through email. Provide a list of the items (with item #) that you are interested in purchasing along with your complete shipping address & your phone # (required for EMS shipping form). An invoice including a shipping total will be returned in a timely manner.

EMS delivery is highly recommended. EMS (Express Mail Service) comes standard with up to $100 worth of insurance and a tracking #.  Additional insurance is available upon request. Shipping price for one home cartridge to most countries is $35, two carts $45, and so on. You can also request FedEx Economy or FedEx International Priority shipping services.

Once payment is received, your order will normally be processed and shipped within 24 hours.

Note: All store prices are in USD (United States Dollars). Visit www.xe.com for convenient and accurate currency conversions.

Payment options:

If payment is in the form of U.S. dollars or international money order, send to:
NEO-GEO.COM
111 S. Highland
Memphis, TN 38111
USA

We also have occasional listings on ebay.  

My current ebay listings
We are proud to be a member of eBay's
Power Sellers program.

Domestic Order Instructions